Message replies
If you would like a parent to reply to a certain message sent out, you can enable this by:
Via New Message screen
- Compose your message as usual
- At the bottom of the page, to the left of the blue send button there is a slider to Enable Contact Replies, once this has been turned on it will turn from grey to blue
- Send message as normal
Via Messages tab
- Select the sent message you would like parents to reply to
- Click on the 3 dots to the right of the message
- Use the slider to turn on Enable Contact Replies
With this feature, parents will be able to reply to any message sent by the school. They will not be able to see any other parent replies.
As an admin or headteacher, you’ll be able to see all replies and if needed reply to parents as a group or individually.
If you require any further assistance, please contact us by completing this form
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article