## Overview
Before a teacher or support staff member can use the GroupEd school app, they need to be invited and registered. School Admins can send invitations directly from the **Students & Staff** page. The invitation arrives by email and gives the recipient a link to create their account.
> **Admin only.** The **+ Invite people** button is only visible to Admin accounts. Teachers and Head Teachers do not see this button.
> **Heads up.** Let staff know in advance to look out for an email from GroupEd — some spam filters may intercept it. Asking them to check their junk folder saves a follow-up.
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## Sending an invitation
1. From the home page, go to **Students & Staff** (`/#/students-employees-groups`).
2. Click the **+ Invite people** button (top right of the page). 
3. The **New message** screen opens. The subject line is pre-filled as *"You have been invited to use Group Ed"* and the message body contains the standard invite text. 
4. In the right-hand panel, click the **Staff** tab.
5. Tick the checkbox next to each staff member you want to invite. Use the **All** checkbox at the top to select everyone at once or use the **Search** bar to find a specific person.
6. Click **Invite users** to send the invitations.
## What the recipient receives
GroupEd sends the invited staff member two separate emails:
1. **Invite notification** — explains they have been invited to use GroupEd and what the app does.
2. **Temporary password email** — contains a short-lived password to log in for the first time. This password is valid for **7 days**.
On first login, the recipient is prompted to set a permanent password.
If the 7-day window expires before they log in, you can resend the invitation from the Students & Staff page to issue a new temporary password.
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## After sending
- Invited staff appear in the **Staff** section on the Students & Staff page with an **INVITED** status.
- Once they complete registration, their status changes to **REGISTERED**.
- You can track app adoption across the school using **Reports → App Signup Report**.
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## Troubleshooting
| Issue | Action |
|---|---|
| Staff member says they did not receive the invite | Check the email address on their staff profile is correct, then resend. Ask them to check their junk/spam folder. |
| Temporary password has expired | Resend the invitation to generate a new one |
| Staff member registered but cannot log in | Ask them to use the **Forgot password** link on the login screen |
| **+ Invite people** button not visible | You must be logged in as a School Admin to see this button |
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