Inviting Parents/Carers to use GroupEd

Parents and carers access GroupEd through the **GroupEd parent app**. They need to receive an invitation email before they can register. School Admins can send invitations in two ways: from the **Students & Staff** page (for quick sends), or from the **Contact registrations** page (for targeted, class-by-class campaigns with uptake tracking). 

**Admin only.** The **+ Invite people** button and the Contact registrations page are only accessible to Admin accounts. 

## Method 1 — Invite from Students & Staff 

Use this when you want to quickly send invitations to selected families. 

1. From the home page, go to **Students & Staff** (`/#/students-employees-groups`). 

2. Click the **+ Invite people** button (top right of the page). 

3. The **New message** screen opens (`/#/messages/invite-users/1`). 

4. In the right-hand panel, use the **Students** tab to select individual pupils, the **Groups** tab to select a whole class or year group, or tick **All** to select everyone. 

5. Click **Invite users** to send. 

Each parent or carer contact linked to the selected pupils receives an invitation email with instructions to download the parent app and register. 

## Method 2 — Invite from Contact registrations 

Use this when you want to see exactly who has and hasn't registered before sending, or when you want to send class-by-class. 

1. From the home page, go to **Insight** → click the **Reports** card. 

2. Click the **App signup Reports** card. 

3. The **Contact registrations** page opens (`/#/reports/contact-registrations`). 

4. In the **Student Reg Groups** section, expand a class row. 

5. Select contacts using the **Priority 1**, **Priority 2**, or **All** checkboxes, or tick individual contacts. 

6. Click **Invite X Contacts** (top right of the page) to send. 

**Alerts.** Before inviting, check the top of the page for any warnings: 

> - "X students have a potential duplicate contact" — click **View duplicates** to review before inviting. 

> - "X students have no email set" — click **View no emails** to identify contacts who cannot receive an invitation until an email address is added. 

> - "WhatsApp chase — not signed up parents" — use the **Invited, not signed up** or **Not yet invited** buttons to send WhatsApp reminders to parents who haven't registered. 

## After sending 

- Invited contacts appear with an **INVITED** badge showing the date the invitation was sent. 

- Once they download the app and register, the badge changes to **REGISTERED**. 

- Track uptake per class in **Contact registrations** (`/#/reports/contact-registrations`) — the uptake percentage and counts update as contacts register. 

- Export the table to **PDF** or **Excel** for reporting. 

## Troubleshooting